Dialup IP Network Configuration for Windows 98

This document outlines a step by step process for setting up and establishing a dialup IP connection to the University of Texas at Houston Office of Academic Computing  (UT-OAC) Dialup Router. This service allows computers to connect into the TMC IP network and therefore,the Internet from remote locations over standard telephone lines using Microsoft Windows 98 and a standard high speed modem.UT-OAC supports and maintains asynchronous modem connections of speeds up to 56K (FLEX) and ISDN through a bank of Cisco AS5200 Access Server Routers.

Table Of Contents
Modem Setup in Windows 98

  1. Dialup Network software installation
  2. Installing the Network Protocol
  3. Configuring a Dialup connection
  4. Troubleshooting Problems
  5. Caveats
  6. ISDN
  7. Links to helpful software
  8. Help Desk Support
  9. Fee for Service PC Configuration
Modem Setup in Windows 98

If you've purchased a new computer

            If you've purchased a new computer with Windows 98 & a modem pre-installed, then TCP/IP & Dial-Up Networking should be
              installed by default.  You then can skip
some of the steps referred to below.  Your situation may vary.  It is advisable to read
              through the steps as closely as possible to verify the correct settings.



Purchasing a Modem
Installing an External Modem Installing an Internal Modem or PCMCIA Card Testing The Modem

Once the modem has been installed, you should test its connectivity with the windows modem diagnostic software located in the control panel as shown below. Once you have chosen the modem icon you will need to highlight the port that has your modem then choose diagnose to check the modems connectivity.  If Windows 98 can communicate with the modem then proceed to the next section.



Start / Settings / Control Panel / Modems

control panel



Click on the Diagnostics Tab in the Modems Properties window then on the Port for the modem that you have installed to select the modem to be tested. Then click on More Info below to verify that the Operating System can communicate with the hardware.

modems properties



If the modem is not working correctly or is configured for the wrong port, you will get the message below.

error message



If the modem is responding correctly, a message similar to the one below will be displayed. Notice that information concerning the Com Port, Interrupt (IRQ), UART chip and serial port speed (NOT Baud rate)  as well as the modems response to common AT command set.

more info

Dialup Network Software Installation

Windows 98 requirements for Dialup Networking

Dialup networking requires that a modem be properly installed and functional and that Windows 98 software be installed to accommodate connecting into an IP network. The software is NOT installed by default during a standard Windows 98 installation. In most cases you will be required to install this software after you install the modem and the modem is functioning properly. Below is an annotated step by step tutorial for installing this software. You can also use the Windows 98 help function located under the Start menu for additional help.



Verifying and installing Windows 98 dialup Networking Software

If a modem was in the PC before Windows 98 was installed, it is likely that the correct software pieces are already installed. If not then follow the instructions below for installing the software. You may need the Windows 98 CD or Diskettes to install the software if the machine was not shipped with Windows 98 or the disk has been reformatted since it was delivered from the factory. NOTE: If you don't have the Windows 98 CD available, you 'might' find the installation files in "C:\windows\options\cabs" directory" (Unless you're using a laptop PC).



From here on the action Start / Settings / Control Panels are displayed below

start, settings, control panel


Choose Start / Settings / Control Panel / Add Remove Programs

control panel



Now choose the Windows Setup Tab and double click on the Communications Icon as shown below.

add/remove programs properties



Next click the Dial-Up Networking icon, Hyper Terminal and Phone Dialer (optional) then OK

communications

If all goes well, the dialup networking software should now be installed.  In some instances, particularly if you have attempted to install the program previously, you may get messages asking if you wish to install over an existing file. A good rule of thumb is never overwrite a file that is newer than the one you already have on your PC.


Installing the Network Protocol

How to get to the installation / configuration of network protocols

First click on the Start button and choose Settings / Control Panels as shown below

start, settings, control panel



Next click on the Network Icon.

control panel


Once the Network icon is double clicked, the Network Configuration window should appear as shown below.

NOTE: In Windows 98, TCP/IP should be installed by default.  If so, Cancel & go directly to Configuring a Dialup Connection

If it is NOT shown in the window below then continue on from here.

network
Now choose the Add button to add a network component.  If TCP/IP is
already installed as shown above,
Cancel & go directly to Configuring a Dialup Connection below.


Choosing and installing the correct protocol

From the next set of windows, you will choose to add the TCP/IP protocol. Since you will configure the protocol parameters in the dialup networking configuration, you will not need to do anything more here than install the network protocol.

select network component type
This window allows you to Select the Network component that you wish to add. You will want to choose Protocol.


select network protocol
Next, choose the Microsoft  TCP/IP protocol from the list as shown, then click OK.

Back out of the rest of the menus by clicking OK in all of the windows that follow.

You will have to restart the computer in order for the changes to take effect.


Configuring a Dialup Connection

Troubleshooting Problems

If you get this far without an error and still cannot connect, check the userid and password to make certain that they are correct in content and case, then try again. If you are still having problems, you will have to contact OAC to trace your connection as you dial in to diagnose the problem further. Windows 98 supplies 5 TCP/IP client programs: Telnet, FTP, Tracert, Winipcfg and Ping. You can use Ping and Winipcfg as
a fast way to test the network connection. All of these programs are located in the default windows directory once the IP protocol is installed. Below is a command line showing a successful ping and response.  Ping can also be run from within Windows 98 by clicking on Start >Run

and typing Ping oac (in this case the host name OAC correlates with its numeric IP address 129.106.30.1)

dos window



Winipcfg will tell you if your IP stack is working correctly.  The router will assign an IP address if you are connected correctly.  Below is what you should see if the connection is good and and the IP stack is working correctly.  This can be done by clicking on Start > Run and typing winipcfg in the blank field.

ip config



Caveats


ISDN


Links to helpful Software


Help Desk Support
 
 Support
 Hours
Days
Client Support Services Help Desk Monday-Friday at 
(713) 500-4848
7am-5pm
Monday-Friday

The following link is for the technically challenged user who wishes to have their PC configured for Dialup Access:
Fee for Service PC Configuration


Last Modified: 
Office of Academic Computing
Copyright © 2003 The University of Texas Health Science Center at Houston