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E-mail Client Configuration
for the UT Integrated E-Mail Service


Overview

   This document contains information for e-mail client software configuration.  The information listed below will assist end users in configuring their e-mail software to make use of the new e-mail service.  The documentation is Netscape specific, resourceful users should be able to glean sufficient information from this document to configure any e-mail client.



REQUIRED FOR MAIL DELIVERY

Mail Server & Directory Server information:  If you are experienced with e-mail configuration, set your e-mail client with the following information.  The items in RED should be type exactly as shown.  Items in BLUE vary from user to user.

  • Mailhosts
    • SMTP or outgoing mail server = smtp.uth.tmc.edu
    • POP or incoming mail server = oac40.hsc.uth.tmc.edu
    • IMAP mail server = oac40.hsc.uth.tmc.edu
  • Identification
    • delivery address = First name.Middle Initial.Lastname@uth.tmc.edu ie: John.Q.Public@uth.tmc.edu
    • userid = First Initial + Last name ie: jpublic
    • password = contact your lan manager if you do not have this information
  • Special Settings
    • If you are using MS Outlook or Outlook Express, you must choose the server option "My server requires authentication". Failure to do so when sending messages to an account outside of UT from an ISP other than UT will result in rejected mail.


NOT REQUIRED FOR MAIL DELIVERY
  • LDAP Directory Server (old X500 LDAP suffix)
    • Description = UT White Pages
    • LDAP Server = vldap.uth.tmc.edu
    • Search Root = o=The University of Texas-Houston Health Science Center,st=Texas,c=US
    • Port Number = 389
  • LDAP Directory Server (new Domain Component suffix)
    • Description = New UT White Pages
    • LDAP Server = dir.uth.tmc.edu
    • Search Root = dc=uth,dc=tmc,dc=edu
    • Port Number = 389

 


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In Netscape's Messenger go to Edit Preferences in the upper left hand corner of the program window and choose Preferences from the pull down window.
  1. Under Category / Mail & Newsgroups click on Mail Servers
  2. Change the Outgoing mail (SMTP) server to be mail.uth.tmc.edu and type in the Outgoing mail server user name that was provided by your lan manager.
  1. Next, click on the Edit button to the right of the Incoming Mail Servers window and the window below will appear
  2. Change the Server Name field as shown below
  3. The Server Type can be either POP3 or IMAP (preferred)
    • POP3 = server downloads mail to the local PC and erases it from the server
    • IMAP = mail stays on the server and copies are sent to the PC client or Web browser,  user must remove any mail manually.
  4. Set the User Name to the same user name that was set in the Outgoing mail server.

 
  1. Next, you should verify the mail identification attributes.  This information is under Category / Mail & Newsgroups / Identity.
  2. Verify your name and your e-mail address as shown in the example below.

All of the above changes are the minimum requirements for using the new mail system.  Below are some additional features that users may wish to take advantage of.



IMAP NOTES:  If you choose IMAP as the delivery mechanism, be sure to set  the location of your Sent mail as shown below.
  1. Click on the Choose Folder option under Copies and Folders, When sending a mail message, automatically Place a copy of the sent mail message in the Sent folder on the IMAP server. This will make it possible for the user to view their sent messages from any web browser.


 

IMAP mail handling:
Most people prefer to have the mail messages disappear when it is deleted.  By default, Netscape marks the message for deletion but does not remove it.  To change this behavior do the following.

  1. Click on the mail server then on Edit to the right of the Incoming Mail Servers.  This will bring up a second configuration window.


Click on the IMAP button and choose the settings shown in the picture below.



WEB BASED E-MAIL
    Users have a new user interface for web based mail.  The new mail service can be accessed by any Java capable web browser by pointing the browser at the following url https://oac40.hsc.uth.tmc.edu.Once the page loads, a login window will appear for the user to authenticate.  This e-mail interface allows the user to check their e-mail from anywhere in the world as long as they are connected to the internet and have a web browser.  Once authenticated the users is presented an e-mail access and options screen.  The options include password changing, vacation message and mail forwarding.


 




Pinpoint Addressing
This feature allows the mail client program to automatically insert e-mail addresses of recipients by typing a portion of the recipients name, or picking the recipient from a list.  The information below describes the configuration of the UT LDAP services and pinpoint addressing.
  1. From the Task bar in Communicator or Messenger, click on Communicator  and choose the Addressbook from the pulldown menu
  2. When the addressbook window appears, click on File / New Directory
  3. Complete the directory information as shown in the picture below.  The information shold be exactly as discribed here with the exception of the description
  4. LDAP Directory Server Information
    • Description: UT White Pages
    • LDAP Server: ldap.uth.tmc.edu or vldap.uth.tmc.edu
    • Search Root: o=The University of Texas-Houston Health Science Center,st=Texas,c=US
    • Port Number: 7389 (use port 389 if using vldap)
  1. Next, you should test the directory by looking up someone at UT-HSC.  If it works, proceed to the next step, if it fails, verify the typing for the server, root and port as these are the most common errors.
  2. The last step is to make this new directory available to the mail client.  To do this, click on Edit / Preferences / Addressing, check the box for Directory Server and point it at your new directory.

 
 

Created 5/3/00 by OAC
Content Last Edited 07/17/2001

UpdatedNovember 18, 2003

Phone: 713.500.3501    7000 Fannin St., Houston, Texas 77030