Mark Burley has recently joined the staff of the Memorial Hermann Clinical Innovation & Research Institute assuming the role of Billing Data Analyst previously held by Reshanda Robinson. Mark is responsible for all research billing which includes patient enrollment, charge reconciliation and invoice distribution. Beginning his career at Memorial Hermann 21 years ago, he has served as Business Services Coordinator for both Patient Access and more recently for Imaging Services where he provided management of daily operations and coordination of Anesthesia Services. Mark has engaged in several Six Sigma projects initiated within Memorial Hermann and he was instrumental in facilitating the launch of a patient scheduling pilot program. Mark maintains a true customer service philosophy proven by his many contacts within Memorial Hermann. In addition to holding certifications in Medical Coding and Medical Assisting, Mark obtained an Associate’s degree in Human Resources Management from Houston Community College and is near completion of a Bachelor’s degree in this field from the University of Houston. Lastly, Mark is an avid runner and biker.
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