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January 28, 2009
UTHSC-H Program Assessment
1<= /span>
Program Assessm= ent for Co= ntinuous Improvement
Julia J. Pet-Armacost
Robert L. Armacost= 3;
Higher Education Assessment and Planning Technologies
[College of Medicine, University of Central Florida]
=
SACS-COC Consultation
UT Heal= th Science Center at Houston
January 28, 2009
3D"The
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January 28, 2009
UTHSC-H Program Assessment
2<= span style=3D'font-family:Arial;mso-ascii-font-family:Arial;mso-hansi-font-fami= ly: Arial;font-size:56%;mso-special-format:lastCR;display:none'>
Overview
<= span class=3DBB style=3D'position:absolute;left:-6.41%;top:.39em'>oConti= nuous improvement concepts
<= span class=3DBB style=3D'position:absolute;left:-6.41%;top:.39em'>oProgr= am assessment focus
<= span class=3DBB style=3D'position:absolute;left:-6.41%;top:.39em'>oSACS-= COC requirements
<= span class=3DBB style=3D'position:absolute;left:-6.41%;top:.39em'>oDevel= oping assessment plans
<= span class=3DBB style=3D'position:absolute;left:-5.84%;top:.39em'>oDescr= ibing assessment results and closing the loop
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January 28, 2009
UTHSC-H Program Assessment
3
3
Oppor= tunities for Improvement
Program assessment: Continuous Quality Improvement
Strategic planning; benchmarking; = program review; focused initiatives <= span style=3D'position:absolute;top:79.41%;left:.8%;width:97.58%;height:19.11%'= >(e.g., QEP)
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January 28, 2009
UTHSC-H Program Assessment
4
Systems Supporting Program Improvement
Program
Assessment
Unit and
Program
Reviews
Strategic
Planning
Linkages
<= span style=3D'font-family:Arial;font-size:111%'>•Share data and information
<= span style=3D'font-family:Arial;font-size:111%'>•Inform budget process
Bu= dget
= 3;
= 3;
= 3;
Differences
<= span style=3D'font-family:Arial;font-size:111%'>•Different cycles
<= span style=3D'font-family:Arial;font-size:111%'>•Additional data elements
<= span style=3D'font-family:Arial;font-size:111%'>•Different purposes
<= span style=3D'font-family:Arial'>•Continuous improvement
<= span style=3D'font-family:Arial'>•Evaluation
<= span style=3D'font-family:Arial'>•Planning <= /span>
Program
Assessment
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=
oIt is a formative evaluation process designed to support improvement
oIt is continuous
n
o
o
o
oIt is focused on improvement
nStudent learning = ;
nStudent development&= #13;
nThe institution and = its people
Assessment for Continuous Quality Improvement
= 3;
= 3;
= 3;
= 3;
Do
Act
Plan
Study
Shewart’s PDSA Cycle
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Level= s of Assessment
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.53%;top:.39em;font-family:Wingdings;font-size:70%'>oClassroom assessment
nAssessment of individual students performance at the course level by an instructors
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.53%;top:.39em;font-family:Wingdings;font-size:70%'>oCourse assessment
nAssessment of how well a course is meeting student learning outcomes
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.53%;top:.39em;font-family:Wingdings;font-size:70%'>oProgram assessment
nAssessment of how well an academic program is meeting student learning outcomes
nAssessment of how well an educational support program is meeting its objectives
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.53%;top:.39em;font-family:Wingdings;font-size:70%'>oInstitutional assessment
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.41%;top:.3em;font-family:Wingdings;font-size:75%'>nAssessment of campus-wide issues or programs
= 3;
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Effective Program Assessment Should Answer these Questi= ons
=
=
oWhat are you trying= to accomplish?
oHow well are you doing it?
oHow, using the answ= ers to the first two questions, can you improve what you are doing?
oWhat and how does a program contribute to the development and growth of its stude= nts and/or the support of its customers?
oHow can student learning be improved?
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SACS-COC: Institutional Effectiven= ess
=
o3.3.1 The instituti= on identifies expected outcomes, assesses the extent to w= hich it achieves these outcomes, and provides evidence of improvement = based on analysis of the results in each of the following areas (Institutional Effectiveness)
n3.1.1.1 educational programs, to incl= ude student learning outcomes
n3.1.1.2 administrative support services
n3.1.1.3 educational support services=
n3.1.1.4 research within its educatio= nal mission, if appropriate
n3.1.1.5 community/public service wit= hin its educational mission, if appropriate
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Asse= ssment Cycle
3D"MCj04315820000[1]"
Mission/Pur= pose Educational Goals
Identify= = Outcomes
Gather <= /b>= Evidence
Interpre= t = Evidence
Implemen= t = Change
Assess <= /b>= Impact
Identify= = Measures
Planning P= hase
Results Ph= ase
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Asses= sment Plan Content
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.4%;top:.39em;font-family:Wingdings;font-size:70%'>oIncludes mission or purpose of program
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nStates primary functions and activities
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nStates why these are done (program purpose)
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nIdentifies stakeholders
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.4%;top:.39em;font-family:Wingdings;font-size:70%'>oIncludes a sufficient number of outcomes
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nStudent learning outcomes (think, know, do)
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nProgram outcomes
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.35%;top:.39em;font-family:Wingdings;font-size:70%'>oIncludes multiple measures for each outcome
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nDirect measures
oMeasurement using an exam of knowledge gained
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-6.54%;top:.3em;font-family:Wingdings;font-size:75%'>nIndirect measures
oStudent’s perception of knowledge gain
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Process to Develop an Assessment Plan
Step 1: Organize = for assessment
Step 3: Define operational and student learning outcomes
Step 2: Define program mission
Step 4: Identify measures and assessment methods
Step 5: Select assessment methods and targets for each outcome
Step 1: Organize for assessment
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Struc= ture of a Mission Statement
=
=
o“The mission of (name of your program or unit= ) is to (your primary purpose) by providing (your primary = functions or activities) to (your stakehold= ers).”  (Additional clarifying statements) =
o
o(Note:  the order of the pieces of the mission = statement may vary from the above structure.)
<= span style=3D'visibility:hidden'>o
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Examp= le
=
=
oThe Mission of the Biology B.S. degree program is to (1) prepare stude= nts for employment in various biology-related areas and (2) to prepare them in their= pursuit of advanced degrees in biology or health-related professional schools by educating stu= dents in the fundamental concepts, knowledge, and laboratory/field techniques and skills of the life sciences.
Program Name
Primary
Purpose
Primary
Functions
Stakeholders
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Check= list for Mission Statement
=
=
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.19%;top:.39em;font-family:Wingdings;font-size:70%'>oIs the statement brief and memorable?
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.19%;top:.39em;font-family:Wingdings;font-size:70%'>oIs it distinctive?
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-5.17%;top:.39em;font-family:Wingdings;font-size:70%'>oDoes it clearly state the purpose of the program or unit?
oDoes it indicate the primary function or activities of the program or unit?
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.19%;top:.39em;font-family:Wingdings;font-size:70%'>oDoes it indicate who the stakeholders are?
oDoes it clearly support the department’s, college’= ;s, and university’s missions?
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Repr= esentative Mission Statements
=
=
oMission
To provide a high quality educational experience to management and general business undergraduate students. The Management program will help students develop = management skills and knowledge that will assist t= hem in achieving success in their car= eers and/or further education.
oMission
The libraries of the Universi= ty of Central Florida provide information resources and services to support and enrich the education, research, and community service mission= s of the University.
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Process to Develop an Assessment Plan
Step 1: Organize = for assessment
Step 3: Define operational and student learning outcomes
Step 2: Define program mission
Step 4: Identify measures and assessment methods
Step 5: Select assessment methods and targets for each outcome
Step 1: Organize for assessment
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Defining Operational and Student Learning Outcome= s
=
oProgram outcome = ;
nA specific, measurable statement that describes desired performance for a program
oOperational outcome
na type of outcome that addresses operational or procedural tasks, such as efficiency or satisfaction
oStudent learning outcome
nSpecific type of program outcome that describes the intended learning outcomes that students must meet on the way to attaining a particular degree
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Think SMART When Defining Operational and Stu= dent Learning Outcomes
=
o= Specific
nClear and definite t= erms describing the abilities, knowledge, values, attitudes, and performance
oMeasurable&= #13;
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-4.94%;top:.3em;font-family:Wingdings;font-size:75%'>nIt is feasible to get the data; data are accurate and reliable; it can be assessed in more than one way
o= Aggressive but Attainable
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-5.79%;top:.3em;font-family:Wingdings;font-size:75%'>nHas potential to move the program forward
o= Results-oriented
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-5.4%;top:.3em;font-family:Wingdings;font-size:75%'>n= Describe what standards are expected from students or the program
o= Time-bound
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-4.86%;top:.3em;font-family:Wingdings;font-size:75%'>nDescribe where you would like to be within a specified time period
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Details on Student Learning Outcomes
oDescribe specific behaviors that a student of your program should demonstrate after completing the program
oFocus on the intended knowledge, skills, attitudes,= and behaviors of the student after completion of the program
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-5.74%;top:.3em;font-family:Wingdings;font-size:75%'>nWhat is expected from a graduate of the program?
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-4.83%;top:.3em;font-family:Wingdings;font-size:75%'>nWhat is expected as the student progresses through the program?
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-5.74%;top:.3em;font-family:Wingdings;font-size:75%'>nThree questions
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.63%;top:.49em;font-family:Wingdings;font-size:65%'>oWhat does the student know? (cognitive)= 3;
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.63%;top:.49em;font-family:Wingdings;font-size:65%'>oWhat can the student do? (psychomotor) = ;
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.63%;top:.49em;font-family:Wingdings;font-size:65%'>oWhat does the student care about? (affective)
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When Defining Student Learning Outcomes<= /div>
=
oFrame the learning outcome in terms of the program rather than individual courses or individual students
<= span style=3D'font-size:42%;visibility:hidden'>o&= #13;
<= span style=3D'mso-special-format:bullet;color:#806C00;mso-color-index:5;positio= n: absolute;left:-5.91%;top:.3em;font-family:Wingdings;font-size:75%'>nEach student will receive a B or better in the XYZ course
nGraduates from the program will demonstrate knowledge of engineering fundamentals
<= span style=3D'font-size:50%;visibility:hidden'>n
oUse concrete action verbs (e.g., define, classify, operate, formulate) rather than passive verbs (e.g., be exposed to) or v= ague verbs (e.g., understand, know)
No
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Types and Levels of Student Learning Outcomes [Bloom’s Taxonomy]
=
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.23%;top:.39em;font-family:Wingdings;font-size:70%'>oCognitive:  recall and intellectual skills= 3;
nKnowledge, comprehension, application, analysis, synthesis, evaluation
oAffective: attitudes, values, interests, appreciation and feelings toward people, ideas, places, and objects
nReceiving, responding, valuing, organization, characterization by, value
<= span style=3D'mso-special-format:bullet;color:#27346C;mso-color-index:2;positio= n: absolute;left:-6.23%;top:.39em;font-family:Wingdings;font-size:70%'>oSkills (Simpson, 1972)
nPerception, set, guided response, mechanism, complex overt response, adaptation, origination
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When Defining Student Learning Outcomes (SLO)
=
oDo not join multiple outcomes in one statement that can not be assessed by single method
nBSHE graduates will demonstrate knowledge of math, science, and engineering fundamentals, and gain competency in conducting oral presentations.
oSLO statements should focus on the learning results and not on the learning process
nComputer applications will be introduced in all core engineering courses =
nBSHE graduates will demonstrate proficiency in XXX computer applications
No<= /span>