How do I request Maintenance services?
Call the Facilities Service Desk (FIXT) directly at (713) 500-3498. When
reporting maintenance needs, please provide the following information
so we can respond in a timely and efficient manner:
• Name of the building
• Room number or location where the problem exists (be specific)
• Explanation of the problem (be specific)
• Name and phone number of contact person
What should I report?
Everything! If the reported item is not currently funded to be repaired
or replaced, it will be placed in the Deferred Maintenance Backlog Report.
Why? The Maintenance operating budget is not funded to cover major building
systems maintenance such as entire roof replacements, HVAC system renovations,
or electrical system upgrades. This work (deferred maintenance) is placed
on the university’s deferred maintenance request list. Request for
funds from the State are made annually. At this time, the campus deferred
maintenance backlog is estimated to be more than $60,000,000.
The Deferred Maintenance Backlog Report is a critical element in
• assessing the overall condition of your building
• assessing the adequacy of current funding level
• supplying information when requesting special project funding
from the state
Are requests affected by maintenance priorities?
Yes. Maintenance priority lists ensure the effective use of scarce resources.
The priorities represent the relative importance of various maintenance
activities.
For example, activities that affect the life safety of the campus community
are considered more important than routine maintenance that only affects
aesthetics, such as painting. The categories, in priority order, are:
1) Fire, Life Safety, Environmental health, Regulatory
Maintenance of building systems involving life safety and mandated regulatory
compliance
2) Building Preservation
Maintenance required to avoid deterioration of building systems such as
roof leaks, plumbing leaks, heating and cooling.
3) Program Support
Lighting, electrical service, lock repair, lavatory plumbing, sewers, specialty
systems supporting laboratories, classrooms, lecture halls and auditoriums
such as compressed air, compressed gases, fume hoods, writing boards, seating.
4) Special Departmental Requests (usually at departmental expense)
Requests from departments that do not fall into one of the above categories
such as maintenance of departmentally owned equipment, moveable furniture
and specialized systems not part of the building infrastructure.
5) Aesthetic
Interior surface finishes such as ceiling tile, drywall, painting and floor
coverings.
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CATEGORY
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PROVIDED BY MAINTENANCE DEPT
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PLACED ON DEFERRED MAINTENANCE BACKLOG REPORT
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DEPARTMENTAL EXPENSE OR
OTHER NON-MAINTENANCE FUNDING SOURCE
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Electrical
Services
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Building
electrical distribution systems, lighting & outlets
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System
replacements
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Connections
to departmentally owned equipment
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Plumbing
Services
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domestic
water, drinking fountains, showers, emergency eyewashes, sinks, toilets,
urinals, flush valves, back flow preventers & sewer
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System
replacements
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Heating,
Ventilation & Air Conditioning
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Air
conditioners, ventilation systems, air handlers, heating pumps, heat
exchangers, control valves, control systems, steam pressure reducing
stations, exhaust systems, motor controls, motors, fans, coils, filters,
steam traps, terminal control boxes, thermostats, fin tube radiation,
chillers, & window air conditioners
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System
replacements
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Special
Departmental Equipment & Systems
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Central
building laboratory support systems such as vacuum systems, compressed air
and gas distribution, water softeners, and water polishers
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System
replacements
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Departmentally
owned laboratory equipment (e.g. stills, autoclaves, final pure water
filters, freezers, growth chambers, centrifuges, air driers, incubators,
water polishers / deionizers, laminar flow hoods, bio-safety cabinets,
greenhouse shade cloth, dishwashers
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Elevators
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Maintenance
and operation of the cars and central equipment
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System
replacements
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Personal
Equipment & appliances
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Personal
equipment, appliances, or furniture and routine maintenance (e.g. defrosting
refrigerators)
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Fire
Systems
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Fire
alarms, fire sprinklers are inspected and certified by Environmental Health
& Safety, 713-500-8111
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System
replacements
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Access and
Security Systems
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University of Texas
Police Department
manages and services building automated card access systems and building
security systems
-Main
office, 713-792-2890
-UTPD
technical services, 713-563-2147
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Building
Interior Services
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floors
& floor coverings, paint, windows, ceilings, non-moveable furniture, wall
hangings and signage
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Ceiling
tile, floor tile, & carpet replacement for aesthetic reasons
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Interior
painting & wall surfaces in departmentally
controlled space
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Building Interior
Furnishings
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Display
cases, pictures, bulletin boards, corkboards or other displays, movable furniture
(tables, desks, chairs, cabinets), moving services, window shades & draperies in departmentally controlled
space
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Building Exterior
Services
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Roofs,
gutters, downspouts, brick work, stone and masonry work, caulking, tuck
pointing, exterior protective coverings, concrete stoops and steps attached
to the building
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System
replacements
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Pest Control
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-Pest control is
provided by an outside contractor
-All
chemical treatment is performed by a licensed private contractor, using only environmentally
friendly agents
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Housekeeping
Services
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-Custodial
services are provided by an outside contractor who is responsible for
providing institutional-type cleaning for the interior of Health Science Center facilities -See
the Facilities Web site, Service Contracts, for details
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Off-hour or weekend events
(parties, receptions)
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Loss due to
flood, fire, or other emergencies
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All state-supported
buildings and building systems
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-Departments
are encouraged to purchase supplemental insurance to cover the expose of a
$250,000/ occurrence deductible that
applies to equipment loss;contact Risk Mgt Office, 713-500-8100, for coverage
-Personal
property is not covered, in case of loss, by either the HSC or any HSC
insurance policies.
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