POSITION SUMMARY: 

Oversees the business, administrative and patient relations operations of the Dental Branch (DB) clinics including patient registration, assessment and emergency clinic appointments, reception, dental records, patient relations, and patient accounting. Serves as a HIPPA Officer for compliance within the Dental Branch.

POSITION KEY ACCOUNTABILITIES:

1. Oversees the daily operations of the Division of Patient Services, including patient registration and reception, dental records, patient accounts, and patient relations.
2. Assumes administrative responsibilities for operation of computerized Clinic Information System (CIS) and related training and reporting functions. Works to ensure complete and timely entry of clinical procedures and reimbursement in CIS.
3. Assumes administrative responsibilities for management and security of monies collected for clinical and non-clinical revenue.
4. Oversees preparation of monthly, periodic, and annual financial reports for the Associate Dean for Patient Care and the Associate Dean for Management, respectively. Oversees preparation of monthly, periodic, and annual student performance and progress reports for the Associate Dean for Clinical Education.
5. Reviews, revises, and develops operating procedures for the Division of Patient Services.
6. Develops, coordinates, and oversees the HIPAA implementation within the DB. Works with management to formulate strategies and long-term solutions for business process changes driven by Health Insurance Portability & Accountability Act Officer. Coordinates, develops, and implements the HIPAA project plan. Serves as a HIPAA liaison and implements the DB solutions, including all supporting documentation.
7. Ensures the day to day operations is in compliance with HIPAA regulations. Conducts related ongoing compliance monitoring activities in coordination with other compliance and operation assessment functions. Maintains current knowledge base of applicable HIPAA regulations, by review of professional publications and participates in continuing education on HIPAA standards. Interacts with the University legal and regulatory departments when indicated to clarify state and federal law in relation to HIPAA.
8. Develops, implements, and maintains the DB policies, procedures, and business processes covering HIPAA compliance with Federal and State laws and DB Information practices. Assists in the development and implementation of the DB HIPAA program by identifying, implementing, and maintaining privacy and security policies and procedures.
9. Serves as a member in the HIPAA taskforce, which involves interfacing with the departments and committees, coordinating process improvement strategies, implementing quality business processes, and training the DB staff.
10. Assists in the coordination of all HIPPA related certification and audits in a timely manner.
11. Manages Human Resources activities of the department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
12. Responsible for the design, execution and effectiveness of a system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, financial information is reliable, and compliance with applicable laws, regulations, policies and procedures.
13. Performs other duties as assigned.

 

1. Dental and/or medical, supervisory/management skills. Strong working knowledge of dental practice and reimbursement. 
2. Computer training and experience is essential for overseeing the CIS.
3. Exceptional interpersonal and technical skills.

Bachelor’s degree required; Masters in Business Administration preferred.

MINIMUM EXPERIENCE:

Minimum 7 years experience to include some supervisory experience with health care related operations or information systems. Experience with project planning, process improvement, development, and implementation.

SECURITY SENSITIVE: 

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215