DATE REVISED
0April 10, 2001-FINAL
JOB TITLE
Director, Telecommunication Services		 JOB CODE
0227
FLSA STATUS
Exempt		 UNIT/DEPARTMENT
HSC-General/Information Services
REPORTS TO:
Vice President and Chief Administrative Information Officer		 SUPERVISES:
Administrative Assistant II, PC Specialist, Support Specialists, Telecommunication System Specialists, and Telecommunication Technicians 

POSITION SUMMARY:

Responsible for planning and coordinating the acquisition of telecommunication service and equipment, management of the office staff and the billing and collection functions of telecommunications.

POSITION KEY ACCOUNTABILITIES:

  1. Coordinates activities of staff and technicians in sequencing moves, additions, and changes to telephone service and equipment.
  2. Recommends equipment/service/methods of operation.
  3. Coordinates the acquisition and installation of new services and equipment to include specifications, review of bids and verification of equipment, and services.
  4. Monitors programming information and system back-ups on all University communication systems.
  5. Coordinates the repair of telephone service and equipment.
  6. Coordinates database management, client billing, distribution of client statements for local service and equipment, long distance and cellular charges and works to resolve billing discrepancies.
  7. Develops and maintains long range plans and budgets for telecommunication services.
  8. Coordinates the publication of the Institutional Telephone Directory and various other directories.
  9. Keeps abreast of new developments in the field.
  10. Manages Human Resources activities of area of responsibility in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
  11. Responsible for the design, execution and effectiveness of a system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, financial information is reliable and compliant with applicable laws, regulations, policies and procedures.
  12. Performs other duties as assigned.
CERTIFICATIONS/SKILLS
 

MINIMUM EDUCATION:

Bachelor’s degree or its equivalent.

MINIMUM EXPERIENCE:

5 years experience in management of communication, equipment design and traffic engineering.

SECURITY SENSITIVE: 

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education
Code § 51.215.