POSITION SUMMARY:

Plans, organizes, implements, directs and evaluates the activities that support the HCPC's effective day-to-day operation of the Distribution Center, Patient Escort, Transportation Couriers, Ancillary Services, Reception and Switchboard.

POSITION KEY ACCOUNTABILITIES:

1. Develops and implements written goals and objectives and policies and procedures to ensure the efficient and effective operation of the department consistent with regulatory and accrediting agency standards.
2. Develops and implements programs for timely completion of reports, audited and assigned task consistent with regulatory and accrediting standards, departmental policy and federal, state and institutional requirements.
3. Develops, negotiates, implements and monitors contracts to support the multidisciplinary activities of the department.
4. Develops and communicates staffing schedule and evaluates staff performance and productivity to identify need for staff changes, equipment allocations, staff development and work assignment revisions.
5. Reviews goals and objectives of department to ascertain status towards goals and resolves departmental problems with available resources.
6. Coordinates, orients and monitors staff to assure compliance to hospital and administrative personnel and other appropriate policies and to standards of regulatory and accrediting agencies.
7. Actively participates in quality programs and investigates, evaluates and responds to services user input and recommendations for change and improvement.
8. Participates on assigned committees and keeps other appropriate departments informed of departmental activities to maintain effective communication and cooperation with other healthcare team members.
9. Manages Human Resources activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. 
10. Responsible for the design, execution and effectiveness of a system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, financial information is reliable and compliant with applicable laws, regulations, policies and procedures.
11. Performs other duties as assigned.

CPR & PMC

MINIMUM EDUCATION:

Bachelors in a health related field.

MINIMUM EXPERIENCE:

5 years in a healthcare facility including a minimum of 2 years experience with delivery of EKG, EEG, clinical laboratory and/or radiology services in a hospital environment. Psychiatric hospital background preferred.

SECURITY SENSITIVE: 

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215.