Date of Last Review 6/6/08
SME: Director of Management Information Systems

Business Impact Analysis

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  Redundancy Level Criticality Acceptable Downtime Day to Day Acceptable Downtime During Disaster Additional Comments
Infrastructure          
Acitve Directory Redundant across the University Important 8 hours 48 hours

This infrastructure is managed by UT not HCPC.

UT generator

Air Conditioning Server Room A/C is redundant and on emergency power Critical Primary LIEBERT unit 4 hours. Secondary dual units 8 hours. 36 hours HCPC generator
CryptoStore Devices Completely Redundant Important Any one device 24 hours; All devices 1 hour 36 hours HCPC generator
DHCP Not Redundant Important 1 hour 48 hours HCPC generator
Diesel Generator Not Redundant Critical 8 hours 5 minutes with no HL&P power Tested monthly
Electricity Redundant with Diesel Generator Critical 2 - 4 hours 36 hours HCPC generator
Firewall and Network Security Infrastructure Redundant Critical Any one device 4 hours; All devices 1 hour 36 hours

Managed by UT Network Security.

UT generator

GigaMan Circuit Redundant fiber circuits Important One circuit 24 hours; both circuits 1 hour 36 hours Managed by UT network services and SouthWestern Bell. HCPC generator UT generator
HCPC Server Room Not Redundant - but has whole room UPS, redundant A/C and is on Emergency Diesel Generator Important 1 – 2 hours 36 hours If server room is destroyed we would activate our Sunguard Disaster Recovery Hotsite. HCPC generator
Head End Switch Redundant switches Important One switch 24 hours; both switches 1 hour 36 hours

Managed by UT network services.

UT generator

MIS Department Staffing There is some cross training of staff Important 8 -12 hours 16 hours On-call roster and cascade roster
NDS Redundant across the University Important 2 - 4 hours 48 hours UT generator
Netware File Server Not Redundant Important 2 - 4 hours 48 hours UT generator
Network Printers Not Redundant - but some rerouting can take place Important 2 - 4 hours 48 hours UT generator
PA System Not Redundant - but handheld radios are available and distributed on all units Important 8 hours 48 hours HCPC generator
Phone System Not Redundant Important 2 - 4 hours 36 hours In an emergency handheld radios and cell phones will be used. HCPC generator
Print Server Not Redundant Important 4 - 8 hours 48 hours HCPC generator
Remote IDF Switches Not Redundant Important 2 - 4 hours 36 hours

Managed by UT network services.

UT generator

Siemens Network Link Redundant with ISDN backup link Important 4 – 6 hours 36 hours Managed by SIEMENS and UT network services. UT generator
Storage Area Network Not Redundant Important 2 - 4 hours 36 hours Have contract with vendor which includes 4 hour response. HCPC generator
VPN Not Redundant Important 4 – 6 hours 36 hours Managed by UT network services UT generator
Software          
Ansos Not Redundant Important 2 - 4 hours 48 hours Have support contract with software vendor. HCPC generator
Data Warehouse Not Redundant Marginal 16 hours 80 hours HCPC generator
Email Not Redundant - but distributed among various servers Important 2 - 4 hours 48 hours

Managed by UT.

UT generator

HCPC Webforms Not Redundant Marginal 16 hours 48 hours HCPC generator
Interface Engine Not Redundant Important 2 – 4 hours 48 hours

Have support contract with software vendor.

HCPC generator

Kronos Not Redundant Important 4 hours 48 hours

Have support contract with software vendor.

HCPC generator

OAS Gold Redundant Important 1 – 2 hours 36 hours Remotely hosted application which is supported by the vendor
Performance Evaluation Not Redundant Marginal 24 hours 80 hours Have support contract with software vendor. HCPC generator
Qubic Not Redundant Important 24 hours 80 hours Managed and hosted by Qubic.
SCM Application/Data Not Redundant - but distributed among various servers Important 2 - 4 hours 48 hours

Have support contract with software vendor; manual procedures are also in place for data collection.

HCPC generator

Siemens Document Imaging Redundant Important 4 - 8 hours 36 hours Have support contract with software vendor
Softmed Not Redundant Important 4 – 8 hours 48 hours Have support contract with software vendor. HCPC generator
UT Document Imaging Not Redundant - but distributed among various servers Important 4 – 8 hours 48 hours Managed by UT UT generator

 

Director of MIS
UT-HCPC

Related standards

Texas Administrative Code Chapter 202

The Joint Commission : Management of Information
                                         HIPAA