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Unacceptable Attendance Practices

Introduction

Date of Last Review 5/3/07
SME:
Director of Personnel Systems Management

This topic provides definitions of pertinent terms regarding unacceptable attendance.

Definitions

This table provides definitions of pertinent attendance terms:

Term

Definition

Unscheduled time off

Unanticipated time off for which prior approval has not been granted

Improper notification

Non-compliance with proper reporting of unscheduled time off, reported as an unexcused absence

Occurrence

Tardy, early out, missed punch, canceled overtime, improper notification, unexcused absence, no call/no show, or excessive absences

Unacceptable attendance practices

This table describes the types of unacceptable attendance practices:

Type

Description

Tardy

Reporting to work station after scheduled start time
Note
: Managers have the flexibility of designating exempt employees with non-essential schedules to be exempt from tardies. Criteria for eligibility include employees whose jobs do not require a set schedule for:

Providing customer service or whose schedules do not impact customer service

Providing support to a department or supervisor

Meeting the needs of their job description

Returning to work station late from meal or break period

Early out

Leaving work station and/or clocking out before scheduled shift end

Approval: Acceptable early outs must be approved prior to clocking out.

No call/no show

Not reporting to work at scheduled start time and failing to comply with reporting unscheduled time off

Missed punch

Not using employee badge to clock in or out at scheduled start and end times

Canceled overtime

Canceling on overtime that you agreed to work less than:

24-hours in advance Monday through Thursday

48-hours in advance Friday through Sunday

Agreement: You are agreeing to work when you sign up for open vacancies on the schedule.

Tolerance levels for occurrences

The table below indicates the number of times occurrences are allowed before the supervisor may begin corrective action:

Occurrence Type

Tolerance Levels

Supervisor Response

Tardy and/or early out’s (combined)

8 occasions within 3 months

9th -verbal counseling

10th - written warning

11th - suspension

12th - termination

Missed punch

8 occasions within 3 months

9th -verbal counseling

10th - written warning

11th - suspension

12th - termination

Improper notification

1 occasion within 6 months

First occasion may result in written reprimand

Second occasion may result in suspension

Third occasion may result in a termination

No call/no show

No tolerance

First occasion may result in written reprimand

Second occasion may result in suspension

Third occasion may result in a termination

Excessive absences

6 unscheduled episodes within 12 months

7th - written warning

8th - suspension

9th - termination

Supervisor notification

Tardy arrivals, early outs, absenteeism, or the need to leave the work area during a regular schedule, require that you provide appropriate notification and justification to your supervisor.

Disciplinary action

Supervisors may do any of the following for employees with unacceptable attendance:

Require employee to make up the lost time

Dock the employee's accrued leave balances

Place the employee on leave without pay for the lost time (non-exempt employees only)

Related Standards

The Joint Commission : Management of Human Resources

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Harris County Psychiatric Center University of Texas Health Science Center