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Unacceptable Attendance Practices


Date of Last Review 9-10-2012
Director of Personnel Systems Management

This topic provides definitions of pertinent terms regarding unacceptable attendance.


This table provides definitions of pertinent attendance terms:



Unscheduled time off

Time off which prior approval has not been granted

Improper notification

Failure to report unscheduled time off in accordance with departmental requirements


Tardy, missed punch, improper notification, , no call/no show, or unscheduled absence

Episode Refers to each period of absence. For example: An illness that requires an employee to be absent for 2 consecutive days or more is considered one episode or period of absence.

Unacceptable attendance practices

This table describes the types of unacceptable attendance practices:




Reporting to work station after 7 minutes from scheduled start time.
Note: Managers will designate expected arrival times for employees in their departments. Employees will be expected to adhere to those designated times.

No call/no show

Not reporting to work at scheduled start time and failure to notify department in compliance with reporting requirements

Missed punch

Failing to clock in or out at scheduled start and end times.

Tolerance levels for occurrences

The table below indicates the number of times occurrences are allowed before the supervisor may begin corrective action:

                   Tolerance Levels are measured In a Rolling 12 month period

Occurrence Type

Tolerance Levels

Supervisor Response

Tardy and/or Missed punch







Performance Teaching

Written warning

Final Written warning


No Call/No Show (non-consecutive) 3 consecutive no call/no shows is job abandonment per HOOP Policy 139 Classified Employee Attendance





Written warning

Final written warning


Excessive absences

(Absences due to hospitalization or covered under FMLA are excluded as episodes)








Written Warning

Final Written Warning


Examples of Patterns Excessive Absences (this list does not include all possible examples of patterns of excessive absences):

Although this policy defines occurrences, the exhibition of a pattern across various categories may result in disciplinary action up to and including termination.
bullet Improper Notification as defined above

Calling in on Mondays and/or Fridays

Calling in on the day before or day after a scheduled vacation and/or holiday
Leaving early before the shift ends
Repeatedly being absent at the same time each year
Calling in for more than two (2) weekend shifts
Repeatedly absent for more than fifty percent (50%) of your shift; show a pattern of coming in to work and leaving sick; or frequently leaving early before shift end time

Supervisor notification

Employees are required to provide notification and justification in accordance with departmental requirements for tardy arrivals, absenteeism, or the need to leave the work area during a regular schedule.

Supervisors may take any of the following actions to address pay for employees during periods of unacceptable attendance:

Require employee to make up the lost time

Place the employee on leave without pay for the lost time

It is the employee’s responsibility to check with their manager regarding their attendance records or review their own KRONOS time records to determine the number of occurrences incurred. It is the manager’s responsibility to impose appropriate disciplinary action as described in this policy.

Related Standards

The Joint Commission : Management of Human Resources
The Joint Commission : Leadership

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Harris County Psychiatric Center University of Texas Health Science Center