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Data Processing Service Request

Date of Last Review 6/6/08
SME: Director of Management Information Systems

Introduction

This topic provides information about completing and submitting the electronic Data Processing Service Request form.

Purpose

The Data Processing Service Request form is for computer service requests that take four hours or longer.

Example:

Establishing user Ids
Installing software
Installing/moving computers or printers
Reporting on hospital data

Sections of the Electronic DPSR

Hospital personnel use the following sections of the Data Processing Service Request form:

Note: Do not combine a general data processing request with a report request. Always use separate requests.

Requester information

This table describes the information to include on the requester information section of the Data Processing Service Request form:

Field
Description of Information to Include
Requested by
Name of the person submitting the request
Department
Requester's department name
Extension
Requester's phone number
Request date
Date the request is submitted to MIS
Room #
Requester's office number
Date needed
Date by which the requester needs the service completed
Requester authorized
Approval of someone at the supervisor level or above

General data processing service

This table describes the information to include on the data processing service section of the Data Processing Service Request form:

IF... THEN...
The form lists the type of service desired Check the desired type of service and enter descriptive information in the additional information fields.
The form does not list the type of service desired Check "Other" and use the additional information field to specify the service.
The service is for someone other than the authorized requestor

List the following information for the person needing service:

  • Name (full name and middle initial)
  • Room number
  • Telephone extension
  • Other pertinent information
The service involves an equipment move List the room numbers and extensions of the current and the future locations
The service involves the installation of equipment or software List the room numbers and extensions

Report request information

This table describes the information to include on the report request section of the Data Processing Service Request form:

Field Description of Information to Include
Time period Time period the report should cover
Selection criteria

Check one or more as applicable

Note: Check Other for criteria not listed

Data fields to print

List data fields to report

Examples: MRN, episode

Sorted by List in order the field(s) you want sorted

 

Submit completed form

Click Submit.

Form

http://hcpcmain.hcpc.uthouston.edu/Intranet/HCPC/Frame/frmLogin.aspx

 

Related standards

The Joint Commission : Management of Information

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If you have questions regarding the content of this site please contact the Policy and Procedure Committee. If you experience any technical problems please contact the MIS Department.

Harris County Psychiatric Center University of Texas Health Science Center