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Release of Confidential Patient Information

Medical information ownership

Date of Last Review 9/17/10

Date of Last Review 10/07/10
SME: Director of Health Information Management


The UTHCPC patient has a right, within the limits of the law, to personal privacy and confidentiality of information. The information contained in the medical record belongs to the patient; however, the medical record itself belongs to UTHCPC.

Confidential information

All known information in the hospital about an inpatient is considered strictly confidential, including the following:

Name

Address

Gender

Age

Occupation

Admission/discharge dates

Medical Record number

PNO (billing number)

 

 

Information access

Each patient has a right to access information in his/her record and, with some exceptions, to control who else receives the information.

Release requirements

A written consent authorization to release confidential patient information is required before releasing any patient information. The release must be renewed after 90 days.

Exceptions

The following exceptions do not require a written consent authorization:

Exception

Description

Court-ordered examination

The court is responsible for the following:

Telling the patient that the examination information is not confidential

Disclosing the patient's information

Protecting the patient against further disclosure

Medical emergencies

Clinical staff can disclose relevant information in the following conditions:

If imminent danger of physical injury to the patient or others exists

If a probability of immediate mental or emotional injury to the patient exists

Patient physically incapacitated

A patient is considered physically incapacitated in these situations:

In a life or death emergency

If a coroner needs information

Other agencies

Some agencies are entitled by law to confidential information.

Example 1: Texas Department of Family and Protective Services can obtain information when investigating child or adult abuse.

Example 2: When a patient transfers from UTHCPC to TXMHMR facility or one of their designated providers, the new facility can obtain information.

Example 3 : Neuropsychiatric Center (NPC)

Note:  After hours contact the Nursing Supervisor and/or Administrator on-call for a determination regarding the release of patient information for requests from other agencies not specified above.

 

Civil process

Attorneys who are representing the patient in the civil commitment process can access the patient's information.

Chart information

The patient's chart must contain current information about the person who is authorized to release information. The completed Release of Information form is placed in the patient's chart.

Who can authorize information release

In the following situations, someone other than the patient can authorize the release of confidential information:

When the patient is...

Information release can be authorized by ...

Legally declared mentally incapable

The guardian

A minor under 16 years of age and receiving mental health services

Parent

Guardian

Managing conservator

Possessory conservator

A minor age 16-18 and voluntarily receiving mental health services

The patient who is considered competent

Parent

Managing conservator

Possessory conservator

A minor age 16-18 and receiving court-ordered mental health services

Parent

Guardian

Managing conservator

Possessory conservator

Juvenile Probation Patient records belong to the Juvenile Probation Division. Permission to release patient information must be obtained from Juvenile Probation designee. There must be a proper completed authorization form in place.

Authorization elements

If someone wants to authorize the release of information, s/he must fill out a Authorization to Release Medical Information form (see reference, Authorization to Release Medical Record Information form) including all the following elements :

Identification elements

The name of the patient

The name of the facility that will release the information

The name of the facility or person that will receive the information

Agreement elements

A specific description of the information
Unacceptable description:
Broad statements
Example:
Any and all information
Exception:
Disability Determination Division must write the information they need on a separate form.

A statement of the ability to revoke the authorization at any time
Exclusion:
Any of the disclosures made prior to the revocation

The expiration date or conditions that will end the authorization

Authorization elements

The signature of a person who has the authority to consent or release information

The date of the authorization

Patient's date of birth

Patient's social security number

Substance abuse/HIV patient elements

A statement about why the information is needed and how it will be used

A statement explaining that the receiving person or facility cannot disclose the information without additional written consent from the patient or someone authorized to sign for the patient

Release prevention

The following conditions of the consent or authorization prevent the release of information:

Does not contain all the elements

Is coerced

Might contain false information

Who answers a release request

The Health Information Management (HIM) department answers the request for information releasing.

Preparations for information release

An employee prepares a request for information release as follows:

Determines who is currently legally responsible for signing the Release of Medical Information form

Makes certain that the completed form has all of the information required

Hand-delivers the completed form to HIM department

After hours access to HIM

Medical records may be accessed after hours in the HIM department by authorized personnel such as:

Physicians

Nursing supervisor

Access: Follow the steps below to enter the HIM department:

Retrieve the key from the Nursing Supervisor's office

Sign your name, date, and time in the key log out book

Upon completing your records review, return the key to the Nursing Supervisor's office and log the time you returned the key

Reference

Authorization to Release Medical Record Information
Authorization to Disclose Patient Information

Related standard

The Joint Commission : Management of Information
Texas Department of Health : Chapter 611

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Harris County Psychiatric Center University of Texas Health Science Center