Date of Last Review 6/11/08
SME: Patients Relations Manager
The mission of Advocacy, Inc. is to protect and advocate the rights of patients
with mental illness that is accomplished within the clinical operations framework
of UTHCPC.
This table describes the Advocacy, Inc. patient access process:
Stage |
Description | ||||||
1 |
Advocacy staff notifies the hospital administrator's office and Patient Relations of his/her arrival. | ||||||
2 |
Advocacy staff provides identification card and which hospital unit s/he wants to visit. | ||||||
3 |
Patient Relations or the hospital administrator's office notifies the head nurse of the unit. | ||||||
4 |
The head nurse assists in coordinating the schedule of the visit for these reasons:
| ||||||
5 |
The head nurse collaborates on planning programs such as training sessions for the express purpose of providing patient information on the following with Patient Relations and Advocacy, Inc. staff:
| ||||||
6 |
UTHCPC staff participates in the training sessions with the patient in accordance with the hospital's policy on patient supervision. |
Patient Relations handles any other needs that Advocacy, Inc. staff may express on a case-by-case basis.
Example: Access to medical records (prior written patient consent requested)
Related Standard
If you have questions regarding the contents of this site please contact the
Policies and Procedures Committee.
If you experience any technical problems please contact the MIS Department..
