Chapter 1 Patient-Focused Support
Section A Introduction to Patient Care
Release of Confidential Patient Information
Protection of Patient Information
Resident Physician Responsibilities
Section B Patient Relations
Patient Relations Program
Patient Relations Consultation Process
Advocacy, Inc. Access to Patients
Ethics Committee
Unethical/Unprofessional Patient Care
Section C Abuse/Neglect/Exploitation
Abuse/Neglect/Exploitation Definitions
Reporting Suspected Abuse/Neglect/Exploitation
Reporting and Investigating Abuse/Neglect/ Exploitation at UTHCPC
Allegations of Patient Assault
Section D Family and Patient Rights Education
Communication of Patient Rights
Patient Responsibilities
Introduction to Adult Patient Bill of Rights
Adult Patient Personal Rights and Confidentiality
Adult Patient Care and Treatment Rights
Adult Patient Special Rights
Teen Bill of Rights
Restriction of Patient Rights
Section E Medical Record Documentation
Medical Record Documentation
Patient Medical Chart
Updating the Medical Record
Faxing Patient Health Information
Copying Medical Records
Medical Record Amendment Request
Patient Access to Open Records
Accounting for Disclosing Patient Information
Legibility
