
Date of Last Review 8/13/09
SME: Director of Financial Operations
UTHCPC defines abuse, neglect, and exploitation by adopting the TXMHMR definitions
set out in the Texas Administrative Code, 40 TAC 710 and 25 TAC 404. The State
of Texas has three statutes that establish the criteria for identifying and
reporting abuse or neglect as follows:
![]() | Chapter 161, Subchapter L of the Texas Health and Safety Code "Abuse, Neglect and Unprofessional Conduct in Health Care Facilities" |
![]() | Chapter 34 of the Texas Family Code "Report of Child Abuse" |
![]() | Chapter 48 of the Texas Human Resource Code, "Protective Services for the Elderly" |
UTHCPC employees are required to assess and report suspected and alleged cases of abuse and neglect to the appropriate authorities, see Reporting Suspected Abuse/Neglect/Exploitation.
Note: For reporting suspected abuse, neglect or exploitation occurring at UTHCPC, consult the procedure on Reporting and Investigating Abuse/Neglect/Exploitation at UTHCPC.
UTHCPC staff are required to complete 8 hours of Patient Rights training on initiation of employment and every year thereafter. These 8 hours of training include the following:
![]() | Assessment criteria for victims |
![]() | Reporting guidelines |
![]() | Identification of private and public community agencies that provide help and assistance for victims |
Assessment for abuse and neglect is an ongoing process from admission through discharge. Each of the following clinical staff must note on his/her respective assessment tools that s/he has completed an evaluation for identification of abuse and/or neglect at time of admission to the facility:
![]() | Registered nurse |
![]() | Social service clinician |
![]() | Physician |
If a clinical staff finds positive findings of suspected or alleged abuse/neglect, s/he must do the following:
![]() | Triggers the findings to the MPA for consideration on the Master Treatment Plan |
![]() | Follows the reporting guidelines indicated above |
The registered nurse interviews the patient privately to conduct an abuse/neglect assessment of the patient's behavioral and physical findings at present to note criteria that may be suggestive of abuse and/or neglect.
Does the clinician indicate that findings match criteria of abuse?
![]() | If yes, the registered nurse completes the direct questioning and triggers a problem statement to the MPA. |
![]() | If no, the registered nurse does not observe the criteria. |
The social service clinician assesses the patient further within the context of the Psychosocial Assessment to determine the following:
![]() | The actual history of the suspected abuse/neglect |
![]() | The family history and onset |
The physician assesses further the physical and mental condition of the patient to determine whether the patient can have proper care at UTHCPC or should be transferred to a medical facility (BTGH).
Considering abuse: The physician considers the possibility of abuse/neglect and follows it with history and physical examination in the following situations:
![]() | When the patient's explanation of how s/he had an injury does not seem plausible |
![]() | When a delay in seeking medical care exists |
![]() | When the patient presents with vague complaints |
Health professionals are obligated to report suspicions of abuse or neglect of adults or children to the Texas Department of Protective and Regulatory Services at 1-800-252-5400.
If a patient is identified as a victim of abuse/neglect, the treatment team refers him/her to available resources. UTHCPC maintains the following list of national, state and local resources:
Where |
Who |
Phone number |
National |
National Domestic Violence Hotline |
1-800-799-7233 |
National Center on Elder Abuse (Eldercare locator) |
1-800-677-1116 | |
National Resource Center on Domestic Violence |
1-800-537-2238 | |
National Council on Child Abuse & Family Violence |
1-202-429-6695 | |
State/local |
UTHCPC Patient Relations |
713-741-7859 |
24-Hour Abuse Hotline, reporting, referrals, shelters, funding |
1-800-252-5400 | |
Women's Center Hotline |
713-528-2121 | |
Crisis Hotline |
713-228-1505 | |
Bay Area Women's Center |
281-422-2292 | |
Sexual Assault Hotline |
713-528-7273 | |
Crisis services |
Crisis Intervention of Houston |
713-228-1505 |
Spanish Hotline |
713-526-8088 | |
National Domestic Violence Hotline |
1-800-799-7233 | |
Coun- |
Aid to Victims of Domestic Abuse Pivot Project (Intervention/Prevention |
713-522-5161 713-524-4357 |
Asian American Family Counseling Center |
713-339-3688 | |
Baylor Psychiatric Clinic 6655 Travis 77030 |
713-798-4856 | |
Catholic Charities, Associated |
713-526-4611 | |
Coun- |
Center for Counseling |
281-530-6203 |
Center for Creative Resources |
713-461-7599 | |
Chicano Family Center |
713-923-2316 | |
Northwest Assistance Ministries: Family Violence (for Women) |
281-885-4673 | |
Family Outreach Center |
713-748-7409 | |
Family Service Center |
713-861-4849 | |
Gay and Lesbian Switchboard of Houston |
713-529-3211 | |
Houston Area Women's Center |
713-528-2121 | |
Interface-Samaritan Counseling Center |
713-626-7990 | |
Jewish Family Service |
713-667-9336 | |
Montrose Counseling Center |
713-529-0037 | |
University of Houston - Clear Lake |
281-283-3330 | |
University of Houston Psychological Research & Service Center |
713-743-8600 | |
University of Texas - Mental Sciences Institute |
713-500-2500 | |
Veteran's Affairs Medical Center: Peace Clinic |
713-794-7101 | |
Shelters for battered women |
Bay Area: |
|
Brazoria County 24 hour # |
1-800-243-5788 | |
Houston: |
| |
Ft. Bend Co. Women's Center 1002 Wilson, Rosenberg, TX 77471 |
281-342-4357 | |
Galveston Crisis Center |
1-409-765-7233 | |
Humble: The Door, 101 Main/Humble, TX |
281-446-2615 | |
Montgomery County Woman's Center, 903-A Hilcrest Dr./Conroe |
936-441-2085 | |
Pasadena: The Bridge Over Troubled Waters, 1001 E. Southmore #200 |
713-473-2801 |
Related Standard
The Joint Commission : Provision of Care , Ethics, Rights, and Responsibilities
Texas Administrative Code
Health and Safety Code

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